Unfortunately my experience with Cape Animal Emergency Hospital was not great. Communication was slow, the pet's vaccination records were incomplete, and I had to chase for follow-up information. The pet itself is fine, thankfully, but the service was below what I expected.

Cape Animal Emergency Hospital was okay. The pet was healthy, which is the most important thing, but the communication could have been better. It took a few days to get responses to messages. The handover itself was fine though.

Cape Animal Emergency Hospital went above and beyond. They were transparent about the pet's health history, offered a health guarantee, and made the whole process stress-free. My partner and I felt confident we were dealing with ethical, responsible people. Thank you for our new best friend!