From the first inquiry to bringing our new family member home, Pretoria East Emergency Vet was absolutely fantastic. They answered every question patiently, provided all the health records upfront, and even followed up a week later to check how the settling-in was going. You can tell they genuinely care about their animals. Cannot recommend them enough!

We drove over 300km to collect from Pretoria East Emergency Vet and it was worth every kilometre. The facilities were clean, the animals were clearly well-loved, and the handover was professional. They even gave us a care pack with food, a blanket that smelled like mum, and detailed feeding instructions. Truly top-class Emergency Clinic.

Pretoria East Emergency Vet went above and beyond. They were transparent about the pet's health history, offered a health guarantee, and made the whole process stress-free. My partner and I felt confident we were dealing with ethical, responsible people. Thank you for our new best friend!